Existing Booking | STA Travel

Existing Bookings

Use our dedicated Global Travel Help team to ensure that you have safe and enjoyable travels, wherever you are in the world. Our experts are here to help you with any questions that you may have.

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Existing Bookings

Thank you for your enquiry

We will be in touch shortly.

Complete the details below if you are thinking about changing your travel plans and we'll check to see what's possible for you. If changes are possible we'll email you your options and the costs. If you want to go ahead you can then confirm your request and we'll do the rest. We’re here seven days a week and we'll respond to you within 72 hours. Flight availability can change quickly so please remember to check your email regularly for the latest information on your request.

What would you like to change?

Flights (including date changes, re-routing) Accommodation (booking changes or new bookings) Travel Insurance (extend a policy or make a new booking) Other (e.g tours, car hire)

Contact Details

First Name:

Last Name:

Email Address:

Confirm Email Address:

Booking Number:

Phone number:

Travellers Details

Traveller

Details must match your passport.

Same as Above

Title:

First Name:

Middle Name:

Last Name:

Date of Birth: Date not valid

Add Another Traveller

Flight Change

Flight

I am currently travelling from

To this destination:

Flight Number:

Date of departure:

For this flight I would like to...

Change date

Change route

What would you like to change you booking to?

I now would like to fly on:

Flexibility:

I would now like to travel from

I would now like to travel to:

Change Another Flight

I want to redeem my Multiflex pass

I will require accommodation for this flight change

Accommodation Changes

Accommodation reservation

I would like to

Change Date Make New Booking

Current Reservation

City:

Hotel Name:

Current Check-in Date:

Current Check-out Date:

Current Room Type:

What would you like to change your booking to?

New Check-in Date:

New Check-out Date:

Flexibility on dates:

New Room type:

Budget per person, per night:

Anything else you want to tell us?

Change Another Hotel Booking

Insurance Changes

Yes, my travel insurance policy was purchased from STA Travel New Zealand

Yes, my travel insurance policy is still valid

Policy number:

Existing policy end date:

New policy date:

Anything else you want to tell us?

Departure Date:

Your Request:

How can we help you?

In order to process your question more quickly, please choose a product you're like to change or add and let us know your departure date or any other relevant info.

Subject:

Departure Date (if applicable):

Let us know how we can help:

STA Travel Mile High Club

Yes, I would like to receive weekly emails with cheap flights, hot deals and top tips.

Airport Selection

Country

Talk to us

FAQ

Do you have a question about your booking? Need more information before you book? Check our FAQs here…