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Book with confidence, travel with freedom

Flexible travel and payment options? We’ve got you.

Leaders in flexible travel, for us, freedom and discovery have always been at the heart of what we do. As COVID-19 takes hold of the world and many of our travel plans with it, we understand more than ever the need to give you flexible travel options that allow you to book with confidence.

During these uncertain times, our priority is to keep our travellers safe, healthy and informed. However, we also know how important it is to stay inspired and connected with the world. So be confident that when the time comes to get back out there, we're ready and have your back.

Ways you can book with confidence with STA Travel

You don’t need to pay everything now*

Need a break from 2020, but worried your plans might need to change? Lock in the lowest prices now with a deposit, paying the balance 10 weeks before you fly. T&Cs apply.
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Stay flexible with lifetime tour deposits*

You can book now pay later on all G Adventures and Contiki trips. Plus, if your plans change once you’d paid in full, your deposit is protected for when you’re ready to re-book another tour. T&Cs apply.
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One date or destination change*

To make our trips even more flexible, we’re offering one free date or destination on all new flights and packages. Valid on new bookings until 31 August 2020. T&Cs apply.
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View Terms and Conditions

*You don’t need to pay everything now: Lay-by are available on selected STA Travel airfares if booking more than 10 weeks prior to departure.  Deposits start from $99 for international flights per ticket (per person). All lay-by deposits are payable at the time of booking and are non-refundable and non-transferable.  If you cancel the lay-by agreement or fail to make the final payment, STA Travel will charge the non-refundable lay-by deposit including the lay-by service fee of $99 and cancel the flight booking. The price of your ticket will be guaranteed upon receipt of the lay-by deposit. Once the lay-by is paid, any changes (if permitted) to your booking will incur change fees or loss of deposit. (Valid MultiFLEX pass holders may redeem their pass for flight date changes). The change fees are calculated based on the respective booking conditions. Full payment is due 10 (ten) weeks prior to your scheduled departure. For further information and full terms and conditions on Lay-by please click here or contact a Travel Expert.

 

*Stay flexible with lifetime tour deposits: To secure a place on a tour you will be required to pay a non-refundable deposit per person, per tour. The deposit amount varies depending on the product and supplier and in some instances full payment is required at time of booking. The deposit is taken as part payment towards the full price of the tour. Upon receipt of the deposit your tour space and the price will be confirmed. Cancellation of the tour will result in loss of deposit, with the exception of G Adventures (Lifetime deposit) and Contiki (FlexDeposit). Changes to the tour booking will be subject to the price of the product(s) at the time of change but has no effect on the deposit already paid The original price and availability cannot be guaranteed. At the time of booking you will be notified of when full payment is due, this will always be prior to departure from New Zealand. Failure to meet this payment date will result in the tour booking being cancelled with loss of deposit.

 

*One date or destination change: Is applicable to all new bookings made from 20 May 2020 to 31 August 2020 only. Permits 1 change pre departure. This means you can amend your dates and or destinations once collectively. Offer is only available on flight only and package trips.

 

For Package Trips: This offer is available for bookings made between 20 May 2020 to 31 August 2020 for trips departing before 31 March 2021. We are allowing one change for your booking, you can amend your date and/or your destination once. These amendments have to be done at the same time. This offer removes STA Travel administration fees and charges in relation to the change. Whilst we are allowing you to make a change to your package, you will still be liable to cover any cost increase through airline and land partners due to increase in airfare, taxes and date price changes. You can amend your trip to depart up to 31 March 2021. You must make the relevant changes 6 weeks prior to your original departure date. Changes made within 6 weeks of original departure date will incur STA Travel and Supplier charges outlined in your booking terms and conditions. Changing travel arrangements at the last minute is likely to mean there is a higher price difference, so we recommend making changes as early as possible. This offer is available on selected flights and land products only. Your trip must include a Blue ticket and/or selected land partners – please ask your Travel Expert for details on the airlines and accommodation/ tour partners included in this offer. For Blue ticket eligibility, this offer is valid for full time students and youth travellers under 31 at the time of travel. All changes made after the offer has been applied, will have normal terms and conditions applied.

Exclusions: Name changes are not permitted. You can only use this offer to make a change to your booking once. You cannot use this change offer on cancellations. Voucher cannot be used in conjunction with any other offer. Voucher cannot be redeemed online, only by contacting our call centre

 

For Flight Only:This offer is available for bookings made between 20 May 2020 to 31 August 2020 for trips departing before 31 March 2021. We are allowing one change for your booking, you can amend your date and or your destination once. These amendments have to be done at the same time. This offer removes STA Travel administration fees and charges in relation to the change. Whilst we are allowing you to make a change to your flight, you will still be liable to cover any cost increase through the airline due to increase in airfare, taxes and date price changes. You can amend your trip to depart up to and including for all departures up to and including 31 March 2021. Changes must be made 7 days or more in advance of your original departure date to be eligible for the promotion. Changes made 6 days or less before the original departure date will incur full STA Travel and Airline charges as outlined in your booking terms and conditions. Changing travel arrangements at the last minute is likely to mean there is a higher price difference, so we recommend making changes as early as possible. This offer is available on Blue Ticket economy airfares only. All changes made after the offer has been applied, will have normal terms and conditions applied.

Exclusions: Name changes are not permitted. You can only use this offer to make a change to your booking once. You cannot use this change offer on cancellations. Voucher cannot be used in conjunction with any other offer. Voucher cannot be redeemed online, only by contacting our call centre.

 

 

Additional information about tours from specific suppliers:

 

Contiki (From $200 deposit) - Lay-by deposits for Contiki start from $200 at time of booking and the fee is securing a place on your trip. Your price will be guaranteed, and you can pay off the remaining balance 10 weeks before your scheduled departure. Your original deposit (excluding flights and any additional deposits) can be used as credit towards booking a new Contiki trip. Only one deposit amount can be credited per trip, they cannot be combined, however multiple trips can be booked using multiple FlexDeposits. Valid on all Contiki trips 7 days or longer until you turn 36. The deposit can also be gifted to family or friends within 5 years of the original booking. FlexDeposit has no cash value and is non-refundable. All other conditions not mentioned in this section continue to apply as described above.


G Adventures (From $250 deposit) - Lay-by deposits for G Adventures tours start from $250. By using Lay-by, you can book now, pay later and the price of your tour will be guaranteed upon receipt of the deposit. You will have until 10 weeks before your scheduled departure to pay off the remaining balance. Your deposit is protected for life and may be applied towards payment of a deposit on another G Adventures tour (of equal or greater value, but not to the same or similar dates of travel). Alternatively, you can gift it to someone else to use. The deposit has no cash value, is non-refundable and only one Lifetime Deposit may be applied per person per product booked. All other conditions not mentioned in this section continue to apply as described above.