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sta multiflex flights passes

MultiFLEX Flight Passes

Date Change Passes from $49

We believe that one of the greatest things about travel is the unknown and the unpredictable. That’s why at STA Travel, you can now make our tickets even more flexible by adding on a MultiFLEX pass. Starting at just $49, MultiFLEX allows you to change your flights without having to pay the change fees every time your plans change, saving you hundreds! Say goodbye to FOMO and embrace the world of MutliFLEX, your pass to freedom.

Find out more below. Additional terms and conditions apply*

Multiflex Pass

  • No Change Fees

    With MultiFLEX we’ll waive all the change fees, so you’ll just pay the difference in fare and taxes - if there are any.

  • Buy Before you go

    MultiFLEX saves you a heap of cash so don’t leave home without it! You must purchase your pass before you leave New Zealand, so get yours now.

  • Three pass options

    Choose from one change, three changes or unlimited changes if you really suck at making decisions.

unlimted date changes

ONEFlex Pass $49

Our OneFLEX pass will give you one flight date change while you're away (after departing NZ), with no change fees! So you get the freedom to change your mind during your trip with less stress about cost. MultiFLEX passes are restricted to certain flight ticket type and can only be used after you depart from New Zealand. Any additional fare and taxes are still payable when you change.
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3 Change Pass from $99

This pass is ideal if you're heading off on one of our awesome multi-stop tickets. You can change your flight dates three times, either before or after you've departed New Zealand, without paying any change fees. Any additional fare and taxes are still payable when you change. 
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unlimted date changes
three change pass

Unlimited Change Pass from $149

Perfect for Round the World trips, and avoiding change fees when you change your flights pre and post departure. So if you realise you have to be in Cuzco for the annual Inti Raymi festival, or accidentally get stuck in a hammock in Bali, you can change your dates online as many times as you like. Any additional fare and taxes are still payable when you change.
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New Zealand Multiflex Pass Terms & Conditions

We will only sell you a Multiflex Pass if you have changeable flight tickets as part of your itinerary. If you have lots of flights (e.g. on a round-the-world trip), you may have some tickets that aren’t changeable and other tickets that you can change. Please confirm with a Travel Expert before purchasing that you are on an eligible ticket.

Making date changes (even on changeable tickets) usually incurs change fees and sometimes there is a difference between the fare for your original ticket and the one you want to change to. Your Multiflex Pass means that you won’t pay change fees, but you will still need to pay any fare difference if you want to change to a more expensive flight, or there are additional taxes which apply.

Changing flights at the last minute is likely to mean there is a higher fare difference, so we recommend making changes as early as possible.

Multiflex Passes can only be redeemed for date changes on flights booked as part of the named passenger’s original itinerary. Multiflex Passes are not transferable. A new trip requires a new Multiflex pass.

All date changes are subject to availability and ticket conditions. Multiflex Passes do not change the rules of your purchased ticket, e.g. maximum stay validity or booking class. For example, if your ticket only allows you to stay for a year, then you can’t change to a date beyond this point using your Multiflex Pass. Please contact your Travel Expert for more information about this, e.g. the maximum length of stay on your ticket.

The Multiflex Pass is only valid on selected STA Travel tickets with an eligible ticket number starting with `000`.

Unlimited Multiflex Passes can only be purchased prior to full payment of an eligible STA Travel ticket. The One Change or Three Change Multiflex pass can be purchased at any time prior to departure from New Zealand.

You can only change the date of your flight before you leave New Zealand if you have purchased the Unlimited Change Pass – to do this, please contact your booking store. Date changes before you leave New Zealand are not covered on the One Change or Three Change Multiflex Passes and these changes will incur change fees, as well as any difference in the fare and applicable taxes.

After you have left the New Zealand, date changes using the Multiflex Pass can be redeemed by contacting our Global Travel Help Team using this link: https://www.statravel.co.nz/existing_booking.htm

You cannot make a date change for a flight you have already missed. Missing your flight may also affect remaining segments of your journey, possibly resulting in a new purchase being required. Please contact Global Travel Help Team using this link: https://www.statravel.co.nz/existing_booking.htm or call the emergency number on +44 151 559 3930 if you have missed a flight.

Your Multiflex Pass covers date changes only. MultiFlex Passes cannot be used to change the name of the passenger. If you wish to change your destination (known as re-routing) and there are change fees involved in doing so, these fees will not be covered by the Multiflex Pass. If the fare for the new destination is more expensive, then you will have to pay the fare increase and any applicable taxes as well. Please note that other restrictions may apply to re-routing your ticket.

Your Multiflex Pass is non-refundable.

These terms and conditions apply to Multiflex Passes purchased after 5th September 2019.