Our unique airline partnerships mean you always get the lowest fares around with great flexibility.
If you find a price lower elsewhere, we'll beat it!
Wherever you are, we're there for you: on the phone, online or at one of our 100s of stores worldwide.
Applies only to quotes from New Zealand registered businesses and websites for travel originating in New Zealand.
Competitor quote must be presented at the start of your consultation and must match the name of the person/s travelling.
All competitor Round the World quotes needs to be presented to STA Travel on the same day as the quote was created by the competitor and flights must be available to book at the price quoted at the time of presenting the competitor quote.
The Price Beat Guarantee will be valid against the initial competitor quote only. STA Travel will not enter into an ongoing price negotiation.
If you find a cheaper price, you must obtain a printed confirmation of the competitor quote on headed paper (this must include the airline booking reference) or print out of the webpage at the final payment stage. Complete with a clear airfare/tour description, travel dates, number of passengers, price including all fees and charges (air fare and taxes must be clearly displayed), availability, booking conditions and date of quote clearly shown.
Where we believe there to be an erroneous fare displayed by a competitor or that the price offered is no longer available to book, we have 1 (one) full business day to investigate the pricing. If at this point we prove the price to be invalid/incorrect or unavailable in the same economy booking class the best STA Travel price will be offered.
The lowest price guarantee applies specifically to all round the world airfares valid to the general public (does not include exclusive offers to special subscriber or membership groups).